No Automatic Payment Deduction: A Missing Key Feature That Actually Highlights KangAi Commune’s Sustainability
KangAi Commune has always lacked one key feature: automatic deduction from bank cards. Years ago we discussed enabling it with WeChat Pay, but for various reasons it never moved forward.
This means that, for many years, members’ mutual-aid payments — twice a month — have had to be completed by the members themselves, on their own initiative.
Paying mutual-aid contributions happens more often than paying utility bills — twice as often.
When you think about it, that is no small thing.
For someone in good health who has not applied for mutual aid for several years, or even a dozen, mutual aid is not something you feel every day. With no automatic deduction and no mandatory reminder, they still have to open their phone more than twenty times a year to make the payment voluntarily — and keep it up for years on end.
But on reflection, this is a remarkable thing.
It shows that people value their mutual-aid eligibility, and it shows that behind payment after payment that looks so ordinary there lies long-term self-discipline, trust and perseverance.
People often ask: can online mutual aid last? How far can KangAi Commune go?
In fact, those members who have kept going for five, eight, ten years, taking part in mutual-aid tasks voluntarily time after time, are themselves an answer.
Their existence also makes it abundantly clear that a portion of people have always believed in the online mutual-aid model, have always trusted KangAi Commune, and have always had a need for mutual aid.
The real vitality of a platform lies in whether there is a group of people willing to stay, year after year, abiding by a shared compact.
What is most worth treasuring about KangAi Commune is not just the platform, but the users who have stayed with us for so many years.
They are not cold “user numbers.”
They themselves are the most precious vitality of KangAi Commune.
Founder, KangAi Commune