Imagine a 'Fever Mutual Aid Society': Making Exceptions Out of Personal Sentiment Is No Way for a Platform to Endure

I fully understand how members feel when facing a strict review. To be honest, if I were an ordinary member and ran into a case where "no exception would be made," I too would find it hard not to feel upset.

But let us pause and think: if the platform abandoned its standards out of personal sentiment, where would it ultimately end up?

Take the most concrete example. Suppose our "cold and fever mutual aid" charter states that "an axillary temperature of 37.5°C or above qualifies for application." If today we open a loophole for 37.49°C, tomorrow a member at 37.48°C comes to ask—should we agree? Over and over, how far would that number have to fall? The threshold line would become meaningless. At that point, just where could the bottom line of "making an exception" be drawn so as to convince everyone?

More crucially, the platform is only the enforcer of the charter; it has no authority to "bend the rules on its own." A single exception may look like a kindness, but in fact it uses the rights and interests accumulated together by all members to fill in the special case of one individual.

Therefore, reviewing strictly in accordance with the charter is not about "making things hard for anyone"; it is precisely the fairest and most irreplaceable way to balance the interests of all members at present. I earnestly ask for everyone's understanding.